Occasionally, casual gambling can become problem gambling. Here at Unibet we understand the potential risks of gambling, and it’s our responsibility to make sure you’re aware of these risks too.
We’re a member of the European Gaming & Betting Association (EGBA) and the Remote Gambling Association (RGA) and we’re proud to be a strong advocate of responsible gambling. The EGBA and RGA promote a Code of Conduct that encourages safe, responsible online gaming.
All of our customer care agents are fully trained in offering advice and help to anyone affected by gambling. We also work closely with Gambling Therapy, an online service set up to help those affected by gambling. They offer support groups, live chat and email counselling – all for free.
Think you might be gambling too much?
Take the self-assessment test
It’s important to keep track of your gambling habits - that way you can address any issues before they become a problem. We’ve devised a self-assessment test to give you some guidance on whether you are at risk of developing a potential issue. It’s fully anonymous and your answers won’t be recorded. Take the self-assessment today.
Switch on Reality Check
If your self-assessment test has shown you may be at risk of developing a gambling problem, or you just want help tracking your habits, it’s a good idea to switch on Reality Check alerts. These pop up to show how long you’ve been active and your wins/losses during that period. Switch on Reality Check today.
Set a deposit limit
Research shows that problem gambling may occur less if users decide in advance how much money they want to commit to play. Therefore, we offer you the chance to set a deposit limit. After this is set, you won’t be able to exceed the previously determined amount. The limit can cover a period of a day, week or month and can easily be changed. Set up a deposit limit today.
Self-exclusion, GAMSTOP and product blocking
We offer self-exclusion options of 6 months, 1, 2, 3 or 5 years - during this period you won't be able to log in to your account or play. Self-exclude today.
You can also self-exclude with GAMSTOP, which blocks you from playing with all UK gambling operators registered with Gamstop for 6 months, 1 year or 5 years.
We also offer a tool that can exclude you from specific products, e.g. just Casino. Block products here.
Take a Break
If you'd like to exclude yourself for a shorter period of time, our Take a Break feature lets you choose between 24 hours, 1 week, 1 month or 6 weeks. Take a Break today.
Block betting websites
You can also block other betting sites on your computer. Download the software using these links: