Your Balance

Your balance is displayed at the top right of every page, whether you're logged in on desktop, mobile or one of our apps.

If you click on your balance, you can see it's made up of several amounts, including Cash Balance and Bonus. You can only withdraw money from your Cash Balance - your bonus money needs to be converted into cash before it can be withdrawn.

Go to About Bonuses for more information on bonus money, and your Account History for more details on your balance.

Frequently Asked Questions

What is bonus money?

Any bonus money you have is shown in your ‘bonus balance’, which is spent first before you start spending your cash balance. Money won while the bonus is active will be added to your bonus balance....

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Why can’t I withdraw my bonus money?

You were given bonus money when you opted in to a bonus and you can’t withdraw it (or the money you’ve won using it) until you’ve completed the bonus requirements.

Usually you need to bet or play the...

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