Frequently Asked Questions

How do I find the outcome of my bet?

Click ‘My Bets’ under ‘Gaming Activity’ in My Account, and you’ll be taken to your Betting History. Here you can view the results of all your past bets. Those still awaiting a result will be marked ‘...

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Can I get a new bonus or free spins?

We don't give out bonuses or free spins on a daily basis. Bonuses are often awarded depending on how much you've been playing or betting. They will always appear on the Bonus page in your account, so...

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When will my bet be settled?

We aim to settle bets as quickly as possible (within a few minutes), although sometimes we have to wait for official confirmation of the result. Pre-match bets are settled at the end of the game,...

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Where is my withdrawal?

Remember that bank transfers can take up to three working days, and withdrawals to credit/debit cards up to five working days. If your withdrawal still hasn't arrived after this time (don't count...

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How does the Ca$h-In feature work in Sports Live Betting?

The Ca$h-In feature gives you the opportunity to cash-in a current bet before the outcome is decided, allowing you to secure part of your winnings or to cut your losses.

The Ca$h-In offer only applies...

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