22.1 Nothing in these Terms and Conditions is intended to:
22.1.1 exclude or limit our liability for fraud or for death or personal injury resulting from our negligence; or
22.1.2 limit Your statutory rights (statutory rights include, for example, that we will provide the Services to a reasonable standard and within a reasonable time). For more information about Your statutory rights, contact Your local consumer protection organisation (the Citizens Advice Bureau (http://www.citizensadvice.org.uk/) or Trading Standards Office (https://www.gov.uk/find-local-trading-standards-office) if You are located in the UK.
22.2 Except under Section 22.1 above and save in respect of any winnings lawfully due to You in accordance with Section 11 (Winnings) above, our maximum liability to You under these Terms and Conditions in relation to any one incident or series of related incidents is limited to the greater of: (a) where such liability relates to a specific bet or wager, the value of such bet or wager paid by You; (b) where such liability relates to the misapplication of funds in Your Account, the amount that has been lost or misplaced; or (c) £10,000 pounds.
22.3 Subject always to Sections 22.1 and 22.2 above, we will not be liable under the Terms and Conditions for any loss that could not have been reasonably expected by You and us at the time You register or at the time You enter into a transaction for Services, such as any loss of income, business or profits or any information which is lost or corrupted. We will not be liable for any damage or loss suffered or incurred by You as a result of:
22.3.1 any use of the Services in breach of these Terms and Conditions (including any use of the Services for commercial or business purposes);
22.3.2 failures caused by the equipment You use to access our websites, call centre or mobile applications or failures in any network (including failures by Your internet service provider);
22.3.3 any incomplete, lost or delayed transactions (including as a result of technical failure);
22.3.4 damage to Your equipment (e.g. desktop, laptop, mobile, smartphone, tablet, games console or other internet-enabled device) or for any loss or corruption of data that results from Your use of our websites or mobile applications (and we cannot and do not guarantee that any files that You download are free from viruses, contamination or destructive features) EXCEPT THAT if any defective digital content that we have supplied to You damages a device or digital content belonging to You and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay You compensation;
22.3.5 the accuracy, completeness or currency of any information services provided by us or third parties (including but not limited to prices, runners, times, results, live scores or general statistics);
22.3.6 any loss whatsoever arising from Your abuse or misuse of Your Account or the Services;
22.3.7 any failure on our part to observe any self-exclusion policies that we may have in place from time to time;
22.3.8 any failure on our part to interact with You where we may have concerns about Your activities;
22.3.9 any event outside our control as set out in Section 20 (Events Outside Our Control); or
22.3.10 our closure or suspension of Your Account in accordance with these Terms and Conditions.
22.4 You agree to compensate us for any costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, any loss of profit and any loss of reputation) arising directly from Your fraud, dishonesty or criminal act.
22.5 Without limiting any other rights or remedies available to us, we may at any time set off any positive balance in Your Account (or any duplicate Account) against any amount owed to us by You. You agree that any Account balance may be used to finance any costs incurred as a result of Your fraudulent activity, such as chargebacks on multiple/duplicate Accounts or the reimbursement of funds back to the customer(s) who were colluded against.